Housekeeping Intern

Shangri-La; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Abu Dhabi is seeking a Housekeeping Intern to join their team. You will maintain guest rooms, uphold service standards, and work collaboratively with hotel colleagues. Candidates should have a friendly demeanor and a passion for luxury service. Prior experience in customer service or housekeeping is preferred. This role requires flexibility in working hours, including weekends and holidays.

Qualifications

• Previous customer service and/or housekeeping experience in luxury hospitality is a plus.
• Desire to always deliver the Shangri-La experience.
• Flexible schedule with the ability to work all shifts, weekends, and holidays.

Responsibilities

• Maintain and clean guests rooms including replenishing room supplies.
• Adhere to Shangri-La room standards policy.
• Report any maintenance-related issues to the Housekeeping Department.
• Work with hotel colleagues to keep excellent service standards.

Skills

Warm and friendly personality

Positive outlook

Teamwork skills

Attention to detail

Customer service experience

Job description

Housekeeping Intern

Housekeeping, Traders Hotel, Qaryat al Beri, Abu Dhabi

We have a great opportunity for an Intern to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area, learning at different levels of responsibility, and working with a team.

What are we looking for?

• A warm and friendly personality.
• Positive outlook and can-do attitude
• Great teamwork skills and attention to detail
• Desire to always deliver the Shangri-La experience.
• Efficiency and punctuality. Flexible schedule with the ability to work all shifts, weekends and holidays
• Previous customer service and / or housekeeping experience in luxury hospitality / customer service is a plus.
• Lives and breathes the Shangri-La Values.

What will you do?

• Maintain and clean guests rooms including replenishing room supplies
• Adhere to Shangri-La room standards policy
• Inform valets to collect guests clothes for laundry, dry cleaning or pressing
• Maintain the public and general areas
• Report any maintenance-related issue to the Housekeeping Department
• Work with hotel colleagues to keep excellent service standards.
• Be prepared to assist other Shangri-La colleagues / departments in a thoughtful manner.
• Be an ambassador for the brand.
• Empathetically listen to client queries / complaints and work with colleagues / management to find solutions.

Traders Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travellers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.