Housekeeping Attendant

Hilton Worldwide, Inc.; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Housekeeping Attendant for Conrad Dubai to ensure the highest standards of cleanliness and guest satisfaction. You will support the Housekeeping and Laundry teams, monitor team performance, and ensure guest preferences are met promptly. The ideal candidate should possess excellent communication skills, customer service commitment, and proficiency in computer programs. This role is essential for delivering exceptional service and maintaining hotel standards.

Qualifications

• Intermediate proficiency with computers and computer programs.
• Committed to delivering exceptional customer service.
• Excellent standards of cleanliness.

Responsibilities

• Monitor and maintain high operating standards in Housekeeping and Laundry.
• Check daily guest information in CRM and ensure preferences are met.
• Management of Housekeeping department controls and team performance.

Skills

Planning and organizing

Good oral and written communication

Good interpersonal skills

Proficiency in Microsoft Office

High level of customer service

Excellent standards of cleanliness

Job description

Job Description - Housekeeping Attendant for Conrad Dubai (HOT0C36K)

Housekeeping Attendant for Conrad Dubai (Job Number: HOT0C36K)

Work Locations

Conrad Dubai Sheikh Zayed Road PO Box 115143 Dubai 0

A Housekeeping Attendant for Conrad Dubai will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What Will I Be Doing?

As Housekeeping Attendant for Conrad Dubai, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and teamwork
• Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Manage the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output uniform and linen, among others
• Responsible for checking daily the guest information in CRM and ensure that preferences and requests are met on time
• Check the uniforms and send for cleaning and / or repair
• Coordinate and control all traffic of documents and people within the department. Does releases linen of Laundry daily
• Makes daily guest clothing release of guests that use the laundry service
• Replace (a) Laundry Attendant in case of holidays, days off or absences

What Are We Looking For?

A Housekeeping Attendant for Conrad Dubai serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good oral and written communication
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness

What Will It Be Like to Work for Hilton?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!