Housekeeping Attendant - DoubleTree by Hilton Sharjah

Hilton Worldwide, Inc.; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Housekeeping Attendant for its Sharjah location. The successful candidate will ensure high operating standards in Housekeeping and support efficient guest service while maintaining a commitment to exceptional customer service. Key qualities include attention to detail and interpersonal skills, applicable within a dynamic hospitality team. Candidates will play a vital role in enhancing guest experiences through dedicated service and effective collaboration with the Housekeeping team.

Responsibilities

• Support all Housekeeping team for day-to-day activities.
• Ensure high operating standards in Housekeeping.
• Check guest information and ensure preferences are met.
• Request special items for guests and manage daily clothing release.

Skills

Planning and organizing

Good interpersonal skills

Customer service commitment

Attention to detail

Job description

Job Description - Housekeeping Attendant - DoubleTree by Hilton Sharjah (HOT0C8BQ)

Housekeeping Attendant - DoubleTree by Hilton Sharjah (Job Number: HOT0C8BQ)

Work Locations

DoubleTree by Hilton Sharjah Waterfront Hotel & Suites, Sharjah Al Majaz waterfront, Sharjah 500200

A Housekeeping Attendant will support all Housekeeping with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Attendant, you will support all Housekeeping team for all aspects by delegating the day-to-day activities within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping, as identified by the hotel brand standards
• Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Request flowers for special occasions, and provide embroidery for special linen
• Makes daily guest clothing release of guests that use the laundry service

What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good interpersonal skills
• Committed to delivering a high level of customer service

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Excellent attention to detail

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!