Housekeeping Attendant

Al Maha Arjaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality provider in Abu Dhabi is seeking a passionate Housekeeping Attendant focused on delivering exceptional customer service. Responsibilities include cleaning guests' rooms and bathrooms, ensuring the tidiness of corridors, and managing supplies. Candidates should ideally have vocational training in housekeeping and possess good English communication skills. The role requires teamwork and the ability to thrive under pressure in a multi-cultural environment.

Qualifications

• Vocational training in a hotel housekeeping department is ideal.
• Good command of English is an advantage.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Receive work assignments and supplies from supervisors.
• Clean and tidy rooms, bathrooms, and guest corridors.
• Check and report maintenance issues immediately.
• Replenish bathroom and room supplies as needed.
• Handle guest laundry and clean service areas.

Skills

Customer Focus

Teamwork

Adaptability

Education

Vocational training within the Housekeeping Department

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Skills

Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Customer Focus
• Adaptability
• Teamwork