Hostess (Karma Kafe)

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Hostess in Ras al-Khaimah to create a warm and welcoming environment for guests. The ideal candidate is friendly, motivated, and has excellent communication skills. Responsibilities include assisting guests, managing inquiries, and ensuring exceptional service. Join a dedicated team to deliver fantastic experiences in this dynamic role located at Hampton by Hilton Marjan Island.

Qualifications

• Friendly and positive demeanor to create a welcoming atmosphere.
• Excellent communication skills for interacting with guests.
• Previous experience in food hygiene and electronic ordering systems.

Responsibilities

• Make guests feel at home with a warm welcome.
• Assist guests in seating and provide excellent service.
• Handle customer inquiries and complaints efficiently.

Skills

Friendly, positive, energetic disposition

Exceptional guest service

Motivated to learn

Smart and tidy appearance

Excellent communication skills

Flexible and reliable

Knowledge of alcoholic beverages

Previous food hygiene experience

Electronic ordering systems experience

Job description

Job Description

Hostess (Karma Kafe) (Job Number: HOT0C5O8)

Work Locations

Hampton by Hilton Marjan Island
Marjan Island Boulevard, Marjan Island
Ras Al Khaimah TBD

Responsibilities

A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later giving them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Qualifications

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!