Hostess

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Ras Al Khaimah is seeking a dedicated Guest Service Associate to enhance customer experiences. Responsibilities include greeting guests, managing seating, and providing excellent service while addressing inquiries and complaints. Ideal candidates should have experience in Food & Beverage operations, strong attention to detail, and excellent English skills. Join a vibrant team committed to delivering exceptional service in a picturesque setting.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• Excellent English skills.

Responsibilities

• Greeting guests and managing their seating.
• Providing menus and answering guest questions.
• Engaging with guests to ensure satisfaction.
• Responding to and resolving complaints.

Skills

Customer service

Attention to detail

English communication

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills