Hospitality Supervisor - for Royal Palace - 1

Apt Resources; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious hospitality firm is seeking an experienced Female Hospitality Supervisor to ensure exceptional service at a Royal Palace in Abu Dhabi. Responsibilities include leading a hospitality team, upholding the highest service standards, training staff, and managing guest experiences. Ideal candidates will have extensive luxury hospitality experience and strong communication skills. The salary is between AED 5,000 - AED 8,000 per month, with accommodation and benefits included.

Benefits

Accommodation provided

Food provided

Benefits as per UAE laws

Qualifications

• Minimum of 5 years of experience in luxury hospitality.
• At least 2 years in a supervisory or leadership role.
• Proven track record in hospitality supervision.

Responsibilities

• Oversee daily operations of the hospitality team.
• Train and mentor hospitality staff for exceptional service.
• Collaborate across departments for seamless service.
• Handle guest inquiries and resolve complaints professional.

Skills

Luxury hospitality experience

Leadership capabilities

Exceptional communication skills

Ability to work under pressure

Knowledge of hospitality standards

Fluency in English

Job description

Description

Apt Resources is seeking an experienced and dedicated Female Hospitality Supervisor to join the team at a prestigious Royal Palace in Abu Dhabi. In this role you will be responsible for ensuring that the highest standards of service and hospitality are met for all guests and dignitaries visiting the palace. You will lead a team of hospitality staff and ensure every aspect of the guest experience is exceptional.

The ideal candidate will have a strong background in luxury hospitality, excellent communication skills, and a passion for delivering unparalleled service. If you have a proven track record in hospitality supervision and are ready to take on this unique opportunity, we encourage you to apply.

Responsibilities

• Oversee the daily operations of the hospitality team, ensuring full adherence to royal protocols and high service standards.
• Train, mentor, and motivate hospitality staff to deliver exceptional and consistent service to all guests.
• Collaborate effectively with various departments to ensure seamless service communication and coordination across the palace.
• Handle guest inquiries and resolve complaints promptly and professionally, maintaining a strong focus on guest satisfaction.
• Ensure all hospitality areas are impeccably maintained, meeting cleanliness and organization standards for a premium guest experience.
• Assist with the planning, coordination, and execution of special events and functions within the palace.
• Monitor inventory and manage supplies to ensure that all hospitality needs are met without interruption.
• Oversee front‑of‑house activities and events, ensuring smooth and efficient operations during service times.
• Host, manage, and assist with both internal and external events while supervising all aspects of the hospitality department, including guest services and housekeeping.

Requirements

• Minimum of 5 years of experience in luxury hospitality with at least 2 years in a supervisory or leadership role.
• Extensive knowledge of hospitality standards, royal protocols, and etiquette.
• Exceptional communication and interpersonal skills with the ability to work effectively with diverse teams and guests.
• Ability to perform well under pressure and multitask in a fast‑paced dynamic environment.
• Strong leadership capabilities with a focus on motivating, developing, and managing staff performance.
• Fluency in English is required; knowledge of Arabic or additional languages is a plus.
• Proven ability to handle confidential information with discretion and professionalism.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Experience in food and beverage service, particularly in overseeing front‑of‑house operations during events and peak service times.
• Must be resident of the UAE.

Benefits

The salary ranges from AED 5,000 to AED 8,000 base salary, plus free accommodation, food, and all other benefits as per UAE laws.

Required Experience

Manager