Head Waiter / Waitress

The Arts Club Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury members' club in Dubai seeks a candidate for a food service role requiring at least 2 years of experience in luxury hotels or fine dining restaurants. Responsibilities include taking orders, managing guest relationships, and maintaining service quality. Candidates must demonstrate strong communication skills and an excellent command of English. This position offers a competitive remuneration and benefits package.

Qualifications

• Minimum 2 years' experience in a similar role.
• Excellent level of English, written and spoken.
• Strong organizational and time management skills.

Responsibilities

• Take orders and deliver food dishes.
• Promote sales and build relationships with guests.
• Ensure the outlet is clean and presentable.

Skills

Luxury hotel experience

Food and Beverage knowledge

Time management

Team management

Communication skills

Job description

ABOUT US

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home : a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

WHAT WILL YOU DO

Your main duties and responsibilities are :

• Take orders and deliver food dishes following the department Standard Operating Procedures
• Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback
• Provide coaching and motivation to team members in all aspects during service, and ensure all guests receive the best possible level of service, care and knowledge
• Handle requests, enquiries and complaints in a professional and courteous manner
• Liaise with the kitchen regarding all food related issues, and with reception team on all guest related information, preferences and return time
• Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available
• Ensure that the outlet is clean and presentable throughout the opening times
• Monitor the daily checklist and ensure all opening and closing duties are completed

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills :

• Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
• Excellent level of English, written and spoken
• Knowledge of Food and Beverage applications
• Have strong organisational and time management skills with a high degree of flexibility
• Excellent team management, communication and listening skills
• Demonstrate integrity in all dealings and maintain high level of confidentiality
• Ability to work long shifts and stand for the extended period of time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.