Head Waiter

Archive (Do Not Follow); Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality establishment in Sharjah is seeking dynamic Food & Beverage professionals to enhance their operations. The role involves leading a team to deliver top quality food and beverage services. Ideal candidates will have a diploma in hospitality and up to two years of relevant experience, with strong communication and customer service skills. Fluency in English and familiarity with Micros is desirable. Join a fast-paced, multi-cultural environment in providing excellent guest experiences.

Qualifications

• Ideally have a diploma or degree in the hospitality field with a maximum of two years of experience in a similar role.
• Fluency in both written and spoken English is essential.
• Previous experience in leadership and supervisory roles is a definite plus.

Responsibilities

• Work with the Kitchen and Stewarding for smooth operations.
• Conduct training sessions in line with departmental SOPs.
• Monitor duty schedules for the team.
• Ensure proper appearance and grooming of team members.
• Set up the assigned Food & Beverage outlet timely.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Drive for Results

Education

Diploma/degree in hospitality

Tools

Micros

Job description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.

Responsibilities

• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
• Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results