Guest Experience Specialist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah seeks a Guest Experience Expert to enhance guest satisfaction through outstanding service. Responsibilities include assisting guests, processing needs, and maintaining professional standards. Candidates must have a high school diploma or equivalent and come with a commitment to service excellence. This role does not require prior experience, making it ideal for those beginning their career in hospitality.

Qualifications

• No related work experience required.
• No supervisory experience required.
• Must maintain a professional appearance.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests.
• Ensure a safe workplace and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Ras al-Khaimah seeks a Guest Experience Expert to enhance guest satisfaction through outstanding service. Responsibilities include assisting guests, processing needs, and maintaining professional standards. Candidates must have a high school diploma or equivalent and come with a commitment to service excellence. This role does not require prior experience, making it ideal for those beginning their career in hospitality.