Guest Experience Specialist

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel chain in Dubai is seeking an organized and customer-focused individual to manage guest check-ins and reservations. You will handle billing, provide information about amenities, and ensure a positive experience for all guests. Ideal candidates will have experience in hospitality and excellent communication skills. This role requires professionalism, attention to detail, and the ability to assist diverse guests. Join our team and contribute to an inclusive environment in a dynamic organization.

Qualifications

• Experience in hospitality or guest services.
• Strong communication and interpersonal skills.
• Ability to handle cash and financial transactions.

Responsibilities

• Organize check-in/check-out processes and handle room reservations.
• Verify payments and adjust billing accurately.
• Assist guests with service needs and provide information about amenities.

Job description

A leading global hotel chain in Dubai is seeking an organized and customer-focused individual to manage guest check-ins and reservations. You will handle billing, provide information about amenities, and ensure a positive experience for all guests. Ideal candidates will have experience in hospitality and excellent communication skills. This role requires professionalism, attention to detail, and the ability to assist diverse guests. Join our team and contribute to an inclusive environment in a dynamic organization.