Guest Experience & Reservations Supervisor

DELANO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality establishment in Dubai is seeking an experienced Hostess to lead the hostess team, ensure exceptional customer service, and manage reservations effectively. The ideal candidate will greet guests with a warm demeanor, support a smooth dining experience, and uphold high standards of hospitality. Fluency in English and Russian, strong organizational and interpersonal skills, and a professional appearance are required for this role.

Qualifications

• Professional appearance is essential.
• Strong interpersonal skills are necessary.
• Ability to multitask and maintain a clean reception area.

Responsibilities

• Manage the hostess team to provide exceptional customer service.
• Greet guests and manage reservations and waitlists.
• Ensure smooth dining experiences and support restaurant operations.

Skills

Strong communication

Organizational skills

Hospitality skills

Fluency in English

Fluency in Russian

Job description

A prestigious hospitality establishment in Dubai is seeking an experienced Hostess to lead the hostess team, ensure exceptional customer service, and manage reservations effectively. The ideal candidate will greet guests with a warm demeanor, support a smooth dining experience, and uphold high standards of hospitality. Fluency in English and Russian, strong organizational and interpersonal skills, and a professional appearance are required for this role.