Guest Experience & Reservations Host

Azadea Group; United Arab Emirates; On-site; AED 20,000 - 30,000; Full time

Job summary

A prominent dining service provider in Dubai is seeking a dedicated professional to manage dining reservations and ensure high-quality customer service. Responsibilities include greeting customers, inspecting dining areas, and guiding staff to meet customer needs. Candidates should have a high school degree and at least one year of experience in a similar role, alongside strong communication skills and a customer-focused attitude. This position offers an opportunity to thrive in a fast-paced dining environment.

Qualifications

• Minimum one year of experience in a similar role is required.
• Fluency in English is essential for effective communication.

Responsibilities

• Schedule dining reservations and arrange parties or special services.
• Greet and seat customers, providing menus as they wait.
• Inspect serving stations for cleanliness and neatness.
• Direct wait staff according to customer needs for quality service.
• Maintain an organized workstation and reservation book.

Skills

Fluency in English

Communication Skills

Change and Adaptability

Commercial Understanding

Customer Focus

Initiative

Teamwork

Education

High School Degree

Job description

A prominent dining service provider in Dubai is seeking a dedicated professional to manage dining reservations and ensure high-quality customer service. Responsibilities include greeting customers, inspecting dining areas, and guiding staff to meet customer needs. Candidates should have a high school degree and at least one year of experience in a similar role, alongside strong communication skills and a customer-focused attitude. This position offers an opportunity to thrive in a fast-paced dining environment.