Guest Experience Leader & Quality Advocate

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a manager to respond to guest inquiries and oversee department operations. The ideal candidate will have a high school diploma, at least one year of related and supervisory experience, and a commitment to service excellence. This role includes responsibilities such as confirming reservations and continuously improving performance standards.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Respond to guest inquiries and follow up to ensure satisfaction.
• Take and confirm reservations and cancellations.
• Collaborate with management to improve department performance.

Job description

A leading global hospitality company in Abu Dhabi is seeking a manager to respond to guest inquiries and oversee department operations. The ideal candidate will have a high school diploma, at least one year of related and supervisory experience, and a commitment to service excellence. This role includes responsibilities such as confirming reservations and continuously improving performance standards.