Guest Experience Lead, Room Service

Dusit Thani Mactan Cebu; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Dubai is seeking a dedicated F&B Supervisor to assist in managing Room Service operations. The role includes training staff, ensuring high service and food quality, and addressing guest concerns. Ideal candidates should have a bachelor's degree in Hotel Management and a minimum of 2 years in a supervisory F&B role, alongside excellent communication skills. This position offers an opportunity to enhance guest experiences and maintain service standards.

Qualifications

• Minimum of 2 years in F&B service experience, preferably in supervisory position.
• Pleasant personality with good communication skills.

Responsibilities

• Assist F&B Manager in training and supervising Room Service staff.
• Monitor food quality and service standards.
• Handle guest complaints and ensure satisfaction.

Skills

Good knowledge in F&B operation

Excellent English communication skills

Interpersonal skills

Computer literacy

Education

Bachelor degree in Hotel Management or relevant discipline

Job description

A prestigious hotel chain in Dubai is seeking a dedicated F&B Supervisor to assist in managing Room Service operations. The role includes training staff, ensuring high service and food quality, and addressing guest concerns. Ideal candidates should have a bachelor's degree in Hotel Management and a minimum of 2 years in a supervisory F&B role, alongside excellent communication skills. This position offers an opportunity to enhance guest experiences and maintain service standards.