Guest Experience Lead – Arrival & Service

Marriott Hotels & Resorts; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

An international hotel brand in Dubai is seeking a Guest Service Expert to create a memorable dining experience for guests. Responsibilities include managing guest interactions, upholding safety standards, and performing various tasks to enhance service quality. Ideal candidates should have a high school diploma and less than a year of relevant experience. The role requires physical activity and adherence to professional appearance standards.

Qualifications

• Ability to create a memorable and unique dining experience for guests.
• Must follow company policies and procedures.
• Ability to manage menu information and perform physical tasks.

Responsibilities

• Take initiative to deliver a wide range of services to guests.
• Comply with health and safety standards and maintain professional appearance.
• Handle guest interactions and perform cleaning duties as needed.

Education

High school diploma or G.E.D. equivalent

Job description

An international hotel brand in Dubai is seeking a Guest Service Expert to create a memorable dining experience for guests. Responsibilities include managing guest interactions, upholding safety standards, and performing various tasks to enhance service quality. Ideal candidates should have a high school diploma and less than a year of relevant experience. The role requires physical activity and adherence to professional appearance standards.