Guest Experience Host - Luxury Resort Front Desk

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm in Dubai is seeking a Hostess to ensure exceptional guest experiences. You will welcome guests, manage reservations, and provide courteous service in a vibrant environment. Ideal candidates will have a diploma in Hospitality or F&B, alongside customer service experience in a five-star setting. The role demands effective communication skills, attention to detail, and a flexible, friendly attitude. Join our team to create unforgettable memories for our guests.

Qualifications

• 1 year in a similar position in a five-star hotel.
• Hotel School Internship of 6 months to 1 year.
• Strong commitment to customer satisfaction.
• Ability to adapt and remain friendly under pressure.

Responsibilities

• Welcome guests and ensure comfort during wait.
• Lead guests to their reserved tables.
• Address service needs and anticipate guests' preferences.
• Maintain cleanliness and organization in work area.

Skills

Attention to Detail

Effective Communication

Teamwork

Flexibility

Hospitality Skills

Education

F&B / Hospitality Vocational certificate or diploma

Basic Food Hygiene Training

Job description

A leading hospitality firm in Dubai is seeking a Hostess to ensure exceptional guest experiences. You will welcome guests, manage reservations, and provide courteous service in a vibrant environment. Ideal candidates will have a diploma in Hospitality or F&B, alongside customer service experience in a five-star setting. The role demands effective communication skills, attention to detail, and a flexible, friendly attitude. Join our team to create unforgettable memories for our guests.