Guest Experience Concierge – Front Desk

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain is seeking a reliable candidate for guest services in Ras Al Khaimah. Responsibilities include processing guest check-ins and check-outs, managing payments, and assisting guests with inquiries. A high school diploma or G.E.D. is required, but no previous experience is necessary. Candidates must provide excellent customer service while adhering to company policies. This position offers opportunities to develop skills in a dynamic hospitality environment.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required.

Responsibilities

• Process guest check-ins and check-outs efficiently.
• Handle all payment types, resolving disputed charges.
• Provide guests with information regarding property and local areas.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain is seeking a reliable candidate for guest services in Ras Al Khaimah. Responsibilities include processing guest check-ins and check-outs, managing payments, and assisting guests with inquiries. A high school diploma or G.E.D. is required, but no previous experience is necessary. Candidates must provide excellent customer service while adhering to company policies. This position offers opportunities to develop skills in a dynamic hospitality environment.