Guest Experience Concierge

Hilton; Fujairah Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a dedicated Receptionist to provide exceptional reception services for Guests at their Fujairah location. Key responsibilities include handling check-ins and check-outs, managing Guest queries, and ensuring a high standard of customer service. The ideal candidate will have previous experience in a customer-focused industry, a high school certificate, and excellent communication skills. Join a team committed to creating remarkable hospitality experiences as part of a respected global brand.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Provide reception services for Guests from check-in through check-out.
• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience including audit procedures.

Skills

Customer service

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company is seeking a dedicated Receptionist to provide exceptional reception services for Guests at their Fujairah location. Key responsibilities include handling check-ins and check-outs, managing Guest queries, and ensuring a high standard of customer service. The ideal candidate will have previous experience in a customer-focused industry, a high school certificate, and excellent communication skills. Join a team committed to creating remarkable hospitality experiences as part of a respected global brand.