Guest Experience Concierge

Marriott Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel chain in Dubai is seeking a Guest Service Associate. In this role, you will respond to guest requests, ensuring their satisfaction by addressing their needs and providing information about the property and local amenities. The ideal candidate will have a high school diploma and a passion for customer service, although no prior experience is required. Join a dynamic team committed to exceeding guest expectations in a supportive work environment.

Qualifications

• Ability to respond to guest requests for services and arrangements.
• Capability to monitor guest service safety and wellbeing.
• Strong communication skills for interacting with guests and team members.

Responsibilities

• Respond to guest requests and ensure their satisfaction.
• Gather and provide information about the property and local amenities.
• Document relevant information accurately in logbooks.

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Dubai is seeking a Guest Service Associate. In this role, you will respond to guest requests, ensuring their satisfaction by addressing their needs and providing information about the property and local amenities. The ideal candidate will have a high school diploma and a passion for customer service, although no prior experience is required. Join a dynamic team committed to exceeding guest expectations in a supportive work environment.