Guest Experience Center Supervisor

Anantara; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah is seeking a dedicated Front Office Ambassador to create exceptional first impressions for guests. In this role, you will ensure all guest needs are met and reservations are properly managed. The ideal candidate will have a strong focus on customer service and excellent communication skills, with experience in hotel front office operations preferred. This position offers a chance to contribute to a positive guest experience in a dynamic hospitality environment.

Qualifications

• Strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Fluency in English is essential.

Responsibilities

• Act as a key ambassador for the hotel and brand.
• Monitor daily guest arrivals and ensure all reservations are honored.
• Provide information and support to guests regarding hotel services.

Skills

Customer service

Excellent communication

Fluency in English

Experience with Front Office Systems

Job description

A luxury hotel chain in Ras al-Khaimah is seeking a dedicated Front Office Ambassador to create exceptional first impressions for guests. In this role, you will ensure all guest needs are met and reservations are properly managed. The ideal candidate will have a strong focus on customer service and excellent communication skills, with experience in hotel front office operations preferred. This position offers a chance to contribute to a positive guest experience in a dynamic hospitality environment.