Guest Experience Agent, Airport Services

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality resort in Dubai is seeking an Agent for Airport Services to be the first point of contact for guests. The ideal candidate will possess strong customer service skills, engage positively with diverse guests, and thrive in a dynamic environment. A minimum of two years' experience in a similar role and fluency in additional languages such as Arabic or French are advantageous. The role includes competitive benefits and opportunities for career development within the resort.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Career development opportunities

Qualifications

• Minimum of two years' experience in a similar role or customer service position.
• Desire to continuously learn and develop.
• Fluency in an additional language is an advantage.

Responsibilities

• Greet guests and ensure their needs are met.
• Maintain communication with guests and internal departments.
• Foster a positive and high-energy environment.

Skills

Customer service

Multilingual abilities

Strong work ethics

Job description

A luxury hospitality resort in Dubai is seeking an Agent for Airport Services to be the first point of contact for guests. The ideal candidate will possess strong customer service skills, engage positively with diverse guests, and thrive in a dynamic environment. A minimum of two years' experience in a similar role and fluency in additional languages such as Arabic or French are advantageous. The role includes competitive benefits and opportunities for career development within the resort.