Guest Bell & Luggage Concierge

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 91,000 - 129,000; Full time

Job summary

A hospitality leader in Ras Al Khaimah is seeking a dedicated Bell Service Agent. This role involves providing outstanding service to guests, assisting with their luggage, and ensuring a welcoming atmosphere. Candidates should possess a high school diploma and previous customer service experience, ideally in a hotel. Strong communication and organizational skills are essential. Join us for a rewarding career with competitive benefits, a supportive team culture, and opportunities for growth.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• Prior experience in customer service, ideally in the hospitality sector.
• Ability to communicate effectively with guests and team members.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with their luggage and escort them to their rooms.
• Respond promptly to guest inquiries and resolve issues.

Skills

Customer service experience

Effective communication skills

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel management software

Job description

A hospitality leader in Ras Al Khaimah is seeking a dedicated Bell Service Agent. This role involves providing outstanding service to guests, assisting with their luggage, and ensuring a welcoming atmosphere. Candidates should possess a high school diploma and previous customer service experience, ideally in a hotel. Strong communication and organizational skills are essential. Join us for a rewarding career with competitive benefits, a supportive team culture, and opportunities for growth.