Global Ops Architect & Enablement Lead

Xsolla; Dubai; On-site; AED 367,000 - 478,000; Full time

Job summary

A global commerce company in Dubai is seeking a Global Operations & Enablement Lead to build and scale operational foundations for its club initiative. The role involves establishing processes for global operations, managing launches, and collaborating with teams. Ideal candidates will have 7–10 years of multi-site operational experience, strong financial acumen, and proficiency in JIRA. This is a hands-on role with no initial direct reports, requiring excellent communication and training abilities.

Qualifications

• 7-10 years in multi-site operations or program management.
• Data-driven operator with proven ability to define KPIs.
• Exceptional communication and change-management skills.

Responsibilities

• Build, maintain, and roll out global SOPs/playbooks.
• Lead new-site launches and manage timelines.
• Establish global KPI framework and operating cadence.

Skills

Multi-site operations

Program management

Global enablement

Tooling implementation

Excellent communication

Vendor management

Education

7–10 years in operations or program management

Professional fluency in English

Tools

JIRA

Google Sheets

Confluence

Power BI

Job description

A global commerce company in Dubai is seeking a Global Operations & Enablement Lead to build and scale operational foundations for its club initiative. The role involves establishing processes for global operations, managing launches, and collaborating with teams. Ideal candidates will have 7–10 years of multi-site operational experience, strong financial acumen, and proficiency in JIRA. This is a hands-on role with no initial direct reports, requiring excellent communication and training abilities.