Front Services Team Lead - Luxury Hospitality

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking an experienced Team Leader for their Front Services team. The ideal candidate will have a strong background in guest service within a five-star environment and will be responsible for leading and training team members. This role offers a competitive, tax-free salary in UAE Dirhams and various benefits, including exclusive discounts and comprehensive health insurance.

Benefits

Generous food and beverage privileges

Exclusive discounted rates at all Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Qualifications

• Previous experience in a five-star hotel or resort environment.
• Immaculate personal presentation and grooming.
• Higher than average physical fitness level.

Responsibilities

• Lead the Front Services team to ensure exceptional guest experiences.
• Assist with training colleagues in service delivery standards.
• Oversee daily operations of Front Door, Bell Services, and Transportation.

Skills

Customer service excellence

Team leadership

Organizational skills

Fluency in English

Job description

A luxury hospitality company in Dubai is seeking an experienced Team Leader for their Front Services team. The ideal candidate will have a strong background in guest service within a five-star environment and will be responsible for leading and training team members. This role offers a competitive, tax-free salary in UAE Dirhams and various benefits, including exclusive discounts and comprehensive health insurance.