Front Office Duty Manager – Luxury Resort Leader

AccorHotels Middle East; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Abu Dhabi is seeking a Duty Manager to oversee Front Office operations and ensure exceptional guest experiences. The ideal candidate will have 3-5 years of supervisory experience in hospitality, strong leadership skills, and the ability to manage a diverse team. Responsibilities include coordinating with departments, managing guest check-ins, and implementing service improvements. Join us for a rewarding experience in an exclusive and luxurious environment.

Benefits

Employee benefit card for discounted rates

Learning programs

Opportunities for talent development

Qualifications

• 3-5 years in a supervisory role within hospitality.
• Ability to work flexible hours, including weekends and holidays.
• Fluency in English and Russian; Arabic is a plus.

Responsibilities

• Oversee daily operations of the Front Office.
• Manage Front Office team including training and evaluations.
• Handle guest inquiries and complaints professionally.

Skills

Leadership and decision-making skills

Excellent communication

Problem-solving abilities

Financial acumen

Conflict resolution

Education

Bachelor's degree in Hospitality Management

Certification in hospitality management

Tools

Opera PMS

Microsoft Office suite

Job description

A luxury hotel group in Abu Dhabi is seeking a Duty Manager to oversee Front Office operations and ensure exceptional guest experiences. The ideal candidate will have 3-5 years of supervisory experience in hospitality, strong leadership skills, and the ability to manage a diverse team. Responsibilities include coordinating with departments, managing guest check-ins, and implementing service improvements. Join us for a rewarding experience in an exclusive and luxurious environment.