Front Office Assistant Manager - Guest Experience Leader

Park Hyatt Abu Dhabi; Abu Dhabi; On-site; AED 183,000 - 258,000; Full time

Job summary

A luxurious hotel in Abu Dhabi is seeking an Assistant Manager for the Front Office. Responsibilities include supervising the front desk team, ensuring high guest satisfaction, handling reservations, and coordinating with other departments. The ideal candidate should have a degree in Hospitality Management, 2–3 years of relevant experience, and strong leadership skills. Multilingual abilities and experience in luxury hotels are preferred. This role offers an exciting opportunity to thrive in a fast-paced environment.

Qualifications

• Minimum 2–3 years of experience in Front Office with supervisory experience.
• Experience in a luxury or five-star hotel environment preferred.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Assist in managing daily operations of the front office.
• Supervise front desk team and handle guest check-ins and check-outs.
• Ensure adherence to hotel policies and monitor room inventory.

Skills

Leadership skills

Communication skills

Interpersonal skills

Problem-solving abilities

Flexibility

Education

Diploma or degree in Hospitality Management

Tools

Property management systems (Opera)

Job description

A luxurious hotel in Abu Dhabi is seeking an Assistant Manager for the Front Office. Responsibilities include supervising the front desk team, ensuring high guest satisfaction, handling reservations, and coordinating with other departments. The ideal candidate should have a degree in Hospitality Management, 2–3 years of relevant experience, and strong leadership skills. Multilingual abilities and experience in luxury hotels are preferred. This role offers an exciting opportunity to thrive in a fast-paced environment.