Front Desk Host — Global Hotel Growth & Night Shifts

Melia Hotels International S.A.(Meliá); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel chain in Dubai is seeking a Front Office Associate to support the Supervisor in managing operations. You will ensure efficiency and guest satisfaction, handle check-in/check-out procedures, and maintain knowledge of hotel services. The ideal candidate possesses strong communication skills, proactive planning abilities, and a background in hospitality. The role includes working night shifts on a rotational basis, making it essential for contributing to a 24/7 front desk coverage.

Benefits

My MeliáRewards program

Flexible compensation

Exclusive discounts on products and services

Qualifications

• Ability to handle billing and payment processes accurately.
• Experience in front office operations in a hospitality setting.
• Knowledge of hotel procedures and facilities.

Responsibilities

• Support Front Office Supervisor in overseeing operations.
• Ensure efficiency and guest satisfaction.
• Deliver exceptional service at check-in and check-out.

Skills

Strong communication skills

Proactive planning

Customer service orientation

Job description

A leading global hotel chain in Dubai is seeking a Front Office Associate to support the Supervisor in managing operations. You will ensure efficiency and guest satisfaction, handle check-in/check-out procedures, and maintain knowledge of hotel services. The ideal candidate possesses strong communication skills, proactive planning abilities, and a background in hospitality. The role includes working night shifts on a rotational basis, making it essential for contributing to a 24/7 front desk coverage.