Front Desk: Guest Experience Lead (5★ Hotel)

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a skilled Receptionist to join their team at a prominent hotel in Dubai. The successful candidate will manage guest check-ins and check-outs, ensure accurate data entry, and provide excellent customer service. Ideal applicants should have experience in 5-star hotels, strong multitasking abilities, and proficiency in Microsoft Office. Additional language skills in German will be advantageous. This full-time position offers a chance to deliver heartfelt hospitality in a dynamic work environment.

Qualifications

• Experience working as a Receptionist in 5-star Hotels.
• Ability to work flexible hours.
• Highly responsible and reliable with a professional presentation.

Responsibilities

• Register and process check-ins for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete check-in.
• Accountable for cashiering duties and foreign exchange transactions.

Skills

Customer service

Data Entry

Multitasking

Time management

Microsoft Office Suite proficiency

German language proficiency

Job description

A leading hospitality company is seeking a skilled Receptionist to join their team at a prominent hotel in Dubai. The successful candidate will manage guest check-ins and check-outs, ensure accurate data entry, and provide excellent customer service. Ideal applicants should have experience in 5-star hotels, strong multitasking abilities, and proficiency in Microsoft Office. Additional language skills in German will be advantageous. This full-time position offers a chance to deliver heartfelt hospitality in a dynamic work environment.