Fraud Investigation Manager

Abu Dhabi Islamic Bank; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent banking institution in the United Arab Emirates seeks a Fraud Investigation Manager to lead and participate in fraud investigations. The candidate should have a Bachelor's or Master's degree in a relevant field, along with at least 7 years of experience in fraud investigations or a related control function. Proficiency in both Arabic and English is essential, alongside strong analytical and communication skills. This role involves working with multiple stakeholders to enhance the organization’s anti-fraud endeavors.

Qualifications

• Minimum of 7 years’ experience in Fraud Investigations or related control function in the financial services industry.
• Understanding of Banking Operations and regulatory requirements.
• Fluent in Arabic and English.

Responsibilities

• Lead and participate in fraud investigations and examinations.
• Conduct investigations on suspected fraud cases.
• Prepare case files and report suspected fraudulent claims.

Skills

Fraud examination

Analytical skills

Communication skills

Stakeholder management

Interpersonal skills

Risk management

Education

Bachelor’s or Master’s in Business Administration, Economics, Accounting, or Finance

CFE, CFCI, CIA certifications (optional)

Job description

Fraud Investigation Manager

Location : Abu Dhabi

Role Purpose : Fraud Investigation Manager is responsible for supporting the Head of Level 2 Fraud Investigation and Fraud Investigation Team in performing their responsibilities at utmost fairness, objectivity and independency.

Fraud Investigation Manager is also responsible to plan, lead and participate in fraud investigations in line with the Fraud Investigation Policy & Procedure, under the guidance of the Head of Level 2 Fraud Investigation and Head of Fraud Investigations.

Key Accountabilities

1. Lead and participate in Fraud Investigations and Examinations in line with Fraud Investigation Policy & Procedure, ACFE Code of Ethics.
2. To investigate fraud cases as assigned by the Head of Level 2 Fraud Investigation referred by various entities.
3. Conduct Investigations with regards to suspected fraud cases and in line with the Fraud Investigation Policy & Procedure and ensure collaboration with the related departments within ADIB.
4. Lead and participate in investigation of suspected fraud incidents to determine the occurrence of fraud, its exposure, root causes, parties involved (both internal & external) and provide appropriate recommendations to respective stakeholders.
5. To prepare case files and report any suspected fraudulent claims to fraud manager.
6. Assist Head of Level 2 Fraud Investigation in conducting fraud & misconduct investigations, special reviews and in building a strong Anti-fraud culture within ADIB.
7. Support in the preparation of the reporting to senior management, when required.
8. Assist in maintaining an up-to-date Fraud Investigation Policy & Procedure which guides the investigation process.
9. Support in the establishment of a STR Reporting Framework within the department and ensure accurate and timely reporting of all the FID related cases.
10. Identify and discuss the control issues identified during the investigations process with the respective stakeholders.
11. Coordinate with HR, Business Line, Legal, Operations & Technology, Risk Management, Compliance and Corporate Governance, etc. to communicate and obtain requisite information to facilitate investigation process.
12. Perform peer quality review on the investigation findings draft reports issued by the respective investigators for final review by Head of Level 2 Fraud Investigation and Head of Fraud Investigations.
13. Responsible for investigation working paper documenting evidence supporting the investigation conclusion and legal process.
14. Responsible for follow-up and monitoring of investigation recommendations and corrective action plan implementation by management.
15. Oversee and follow-up on the actions proposed by the FID team and escalate as necessary (overdue, rejected, work-in-progress… etc.)
16. Ensure to safeguard the integrity of evidence and documentation related to fraud cases.
17. Perform additional tasks as assigned by Head of Level 2 Fraud Investigation and Head of Fraud Investigations.
18. To attend Court (Magistrates and Crown Court) to give evidence when required.
19. To maintain accurate and full records – pocket notebook for use in evidence, case files and disclosure management documents.
20. Participate in special assignments and consultancy services pertaining to Fraud Investigations Department as directed.
21. Maintain an excellent working knowledge of legislation and practices associated with criminal and civil investigations.
22. Assist Head of Level 2 Fraud Investigation and Head of Fraud Investigations in implementing a robust Antifraud framework and creating an Antifraud culture.
23. Keep abreast of improvements and current developments in banking environment, and in fraud examination and investigation standards, procedures, and techniques.
24. Have excellent communication skills to liaise with internal and external partners in respect of fraud related issues including advising on processes and provide support and training.
25. Ability to work with internal and external partners to promote the prevention of fraud in a corporate setting.

Skills and Experiences Required

• Bachelor’s or Master’s degree in business administration, Economics, Accounting or Finance from a recognized institution.
• Certification such as CFE (Certified Fraud Examiner), CFCI (Certified Financial Crime Investigator) and CIA (certified Internal Auditor) will be an added advantage.
• Understanding of Banking Operations and regulatory requirements.
• Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
• Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry.
• Extensive knowledge in fraud examination, fraud management, internal control, risk management.
• High degree of analytical, reasoning/judgmental skills.
• Arabic and English proficiency. Additional language is value added skill.

Specialist Skills / Technical Knowledge Required for this role

• Bachelor’s or Master’s degree in business administration, Economics, Accounting or Finance from a recognized institution.
• Certification such as CFE (Certified Fraud Examiner), CFCI (Certified Financial Crime Investigator) and CIA (certified Internal Auditor) will be an added advantage.
• Understanding of Banking Operations and regulatory requirements.
• Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
• Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry.
• Extensive knowledge in fraud examination, fraud management, internal control, risk management.
• High degree of analytical, reasoning/judgmental skills.
• Arabic and English proficiency. Additional language is value added skill.
• Excellent communication (writing & verbal) skills, good leadership skills, PC literate.