Field Service Technician

Einride; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A pioneering transport logistics company in Dubai seeks a Fleet Operations Specialist to oversee the monitoring and maintenance of electric trucks. The ideal candidate will have at least 5 years of experience with heavy-duty vehicles, strong technical skills in electrical diagnostics, and the ability to coordinate service logistics. Fluency in Urdu, Punjabi, or Hindi is essential for liaising with drivers. This full-time role emphasizes sustainability and innovation.

Qualifications

• Minimum 5 years of experience with heavy-duty trucks/trailer systems.
• Expertise in 24-volt electrical diagnostics and troubleshooting.
• Flexibility for urgent/off-hours field tasks.

Responsibilities

• Monitor connected electric fleet performance and operational status.
• Conduct maintenance, diagnostics, and repairs on electric trucks.
• Manage service logistics and coordinate third-party maintenance.

Skills

24-volt electrical diagnostics

Troubleshooting

Reading schematics

Mechanical principles

Fluency in Urdu

Fluency in Punjabi

Fluency in Hindi

Job description

Job Description

Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.

Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting.

Your mission when joining the team at Einride will be to ensure the effective monitoring, maintenance, and performance of our electric trucks and trailers, thereby supporting our expanding fleet operations in the UAE.

You will

• Fleet Management: Proactively monitor connected EV fleet (trucks & trailers) performance and operational status.
  
• Maintenance & Repair: Execute diagnostics, maintenance, and complex repairs (electrical/mechanical) on 6x4 electric trucks and 40-foot trailers, including emergency field service.
• Coordination & Reporting: Manage service logistics, coordinate 3rd party maintenance, maintain detailed documentation, and provide continuous improvement feedback.
• Travel: Required travel within the UAE for field operations and occasional international travel for training/support.

We expect you to:

• Experience: Minimum 5 years with heavy-duty trucks/trailer systems in a high-paced, 24/7 operational environment. EV experience is a plus.
  
• Technical Skills: Expert in 24-volt electrical diagnostics, troubleshooting, reading schematics, and mechanical principles.
• Communication: Excellent communicator with a service-oriented mindset. Fluency in Urdu, Punjabi, or Hindi to liaise with drivers.
• Operational Readiness: Flexibility for urgent/off-hours field tasks, willingness to travel, and possessing a manual car driving license (heavy-duty license is a strong asset).

This is a full-time position based in Dubai. You will be part of a truly diverse, high performing team with a common passion for sustainability and making things happen in an innovative way. We recommend that you submit your application as soon as possible since selection and interviews are held continually.

At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.