FBO Sales Specialist

Royal Jet; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading aviation services company based in Abu Dhabi is seeking an FBO Sales Specialist to drive business growth by developing relationships with aircraft operators, charter companies, and VIP clients. The successful candidate will have a background in aviation sales, a Bachelor’s degree, and a proven track record in achieving sales targets. This role offers a unique opportunity to contribute to the commercial success of a top-tier FBO organization.

Qualifications

• Minimum of 3 to 5 years of experience in aviation sales or FBO operations.
• Proven track record in achieving sales targets and building client relationships.
• Strong understanding of business aviation and airport operations.

Responsibilities

• Develop and maintain customer focus to improve service delivery.
• Identify and pursue new business opportunities in aviation markets.
• Promote FBO services including ground handling and fuel sales.

Skills

Aviation sales experience

Client relationship building

Business development

FBO services understanding

Microsoft Office Suite

Education

Bachelor’s degree in Business Administration, Aviation Management or Marketing

Tools

FBO One systems

Job description

Were Hiring: FBO Sales Specialist

Join our dynamic team and play a key role in driving commercial success within our world-class Fixed Base Operations (FBO). The FBO Sales Specialist will champion business growth by developing strong relationships with aircraft operators, charter companies, flight support providers and VIP clientele ensuring exceptional service delivery and continuous revenue growth.

Job Description

The FBO Sales Specialist is responsible for driving business growth by identifying, developing and maintaining relationships with new and existing clients including aircraft operators, charter companies, flight supports and VIP customers. The role focuses on promoting FBO services, increasing revenue, ensuring customer satisfaction and supporting the commercial success of the FBO.

Job Responsibilities

• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in ground operations and service delivery.
• Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organisation’s approach to risk management.
• Identify and pursue new business opportunities within the business aviation and general aviation markets.
• Develop and maintain strong relationships with aircraft operators, brokers, trip planners and other stakeholders.
• Promote FBO services including ground handling, fuel sales, hangarage and concierge services.
• Prepare and deliver customised proposals and quotations to clients.
• Support the development of pricing strategies and promotional campaigns.
• Achieve and exceed monthly and annual sales targets.
• Serve as a focal point of contact for assigned clients ensuring a high level of customer satisfaction.
• Coordinate with Operations, Customer Service, Protocol and Finance teams to ensure seamless service delivery.
• Collect client feedback and work with management to improve service offerings.
• Conduct market research and competitor analysis to identify trends and new opportunities.
• Maintain an updated database of potential and existing clients in FBO One systems.
• Provide regular sales reports, forecasts and performance analyses to management.
• Contribute to business planning, budgeting and revenue forecasting.
• Support partnership development with fuel suppliers, travel partners and VIP service providers.

Skills

• Bachelor’s degree in Business Administration, Aviation Management, Marketing or related field.
• Minimum of 3 to 5 years of experience in aviation sales, FBO operations or business development.
• Proven track record in achieving sales targets and building client relationships.
• Strong understanding of business aviation, airport operations and FBO services.
• Experience with FBO One systems (Preferred) and Microsoft Office Suite (Excel, PowerPoint, Word).