FB Service Expert - Pool Bar

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality brand in Dubai is seeking a Guest Service Expert to create memorable dining experiences. Responsibilities include serving guests, setting tables, and maintaining cleanliness. Candidates should possess a high school diploma and excellent customer service skills. This position requires physical capability in managing various tasks and providing great service consistently.

Qualifications

• Must create a safe workplace and follow company policies.
• Excellent communication skills and professional appearance are essential.
• Ability to manage physical tasks including lifting and moving objects.

Responsibilities

• Serve guests and ensure a memorable dining experience.
• Set tables and communicate with the kitchen staff.
• Maintain cleanliness in work areas and manage supplies.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service to our guests and support our business every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.