F&B Service Expert (In Room Dining)

Luxury Collection; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Ajman is seeking a Guest Service Expert. The role emphasizes creating memorable dining experiences and requires strong guest service skills. Candidates must have a high school diploma, possess positive communication skills, and be able to manage various service tasks. This position involves standing and moving for extended periods, ensuring all interactions are professional. It's a great opportunity for those looking to start their career in hospitality.

Qualifications

• Ability to interact positively with guests and respond to their needs.
• Must be able to stand and move around for extended periods.
• Basic math skills to handle transactions.

Responsibilities

• Interact with guests to ensure a memorable dining experience.
• Set and clean tables, and manage communications with the kitchen.
• Follow company policies to maintain a safe workspace.

Skills

Guest service skills

Communication

Ability to work in a team

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.