F&B Operations Supervisor: Elevate Guest Experience

FAIRMONT; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A renowned luxury hotel chain in Dubai is seeking a dedicated Restaurant Supervisor to oversee daily food and beverage operations. The successful candidate will supervise staff, resolve guest complaints, and ensure compliance with hygiene and safety regulations. A service-focused personality and previous leadership experience are essential. The role offers opportunities for growth in a supportive environment that values individual contributions. The candidate must be flexible with working shifts, including weekends and holidays.

Qualifications

• Previous experience in a similar leadership role is an asset.
• Familiarity with local health and safety regulations is required.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise daily F&B operations to ensure efficiency and quality.
• Assist in handling guest complaints and resolving service issues.
• Ensure compliance with hygiene, safety, and sanitation regulations.
• Assist in training new employees.
• Motivate and encourage the team.
• Promote upselling and suggestive selling techniques.
• Monitor stock levels for replenishment.

Skills

Service-focused personality

Strong interpersonal skills

Problem solving abilities

Customer service orientation

Ability to lead by example

Attention to detail

Experience with POS systems

Cash handling procedures

Ability to work in a fast-paced environment

Education

High school diploma

Bachelor’s degree in Business Administration

Job description

A renowned luxury hotel chain in Dubai is seeking a dedicated Restaurant Supervisor to oversee daily food and beverage operations. The successful candidate will supervise staff, resolve guest complaints, and ensure compliance with hygiene and safety regulations. A service-focused personality and previous leadership experience are essential. The role offers opportunities for growth in a supportive environment that values individual contributions. The candidate must be flexible with working shifts, including weekends and holidays.