Executive Lounge Attendant Mövenpick Hotel JBR

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel brand in Dubai is seeking a dedicated hospitality professional to greet and assist guests, maintain lounge standards, and serve food and beverages. The ideal candidate will have 1-2 years of experience in a 5-star hotel and excellent interpersonal skills. This full-time role offers an opportunity to be part of a diverse and inclusive team, committed to excellence in hospitality.

Qualifications

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Experience in a 5 Star hotel preferably in a food & beverage services role.
• Flexibility to take on various shifts.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist guests with a warm and professional demeanor.
• Ensure the executive lounge is impeccably clean organized and well-maintained.
• Prepare and serve food and beverages according to hotel standards.
• Manage inventory and restock supplies as needed.
• Handle guest inquiries requests and complaints efficiently and courteously.
• Provide guests with information about hotel services local attractions and events.
• Assist with check-in and check-out procedures for executive guests as needed.
• Coordinate with other hotel departments to meet guest needs and exceed their expectations.
• Uphold the hotel's standards of excellence and adhere to all health and safety regulations.

Skills

Communication skills

Interpersonal skills

Flexibility

Job description

• Greet and assist guests with a warm and professional demeanor.
• Ensure the executive lounge is impeccably clean organized and well‑maintained.
• Prepare and serve food and beverages according to hotel standards.
• Manage inventory and restock supplies as needed.
• Handle guest inquiries requests and complaints efficiently and courteously.
• Provide guests with information about hotel services local attractions and events.
• Assist with check‑in and check‑out procedures for executive guests as needed.
• Coordinate with other hotel departments to meet guest needs and exceed their expectations.
• Monitor guest satisfaction and address any issues promptly.
• Uphold the hotels standards of excellence and adhere to all health and safety regulations.

Qualifications

• Minimum 1‑2 years experience in a similar role in a 5 star hotel.
• Experience in a 5 Star hotel preferably in a food & beverage services role.
• Flexibility to take on various shifts.
• Excellent communication and interpersonal skills.

Additional Information

Opportunities to make your mark. We provide an environment of trust, respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Guided by our purpose Pioneering the Art of Responsible Hospitality Connecting Cultures with Heartfelt Care. we empower every team member to bring their passion and creativity to life. At Accor we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach and diversity and inclusion. With an expansive portfolio of iconic hotels and brands Accor offers boundless opportunities for career advancement and professional development across the globe.

Joining the team where you can be all you are grow and create your path work with purpose and enjoy and feel valued.

Employment Type

Full-time