Events Coordinator

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international hotel chain seeks a dedicated hospitality professional to join their team in Abu Dhabi. This role involves coordinating guest events, ensuring adherence to service standards, and fostering positive relationships with guests. Candidates should possess at least one year of related experience and a high school diploma, demonstrating strong communication and guest service skills.

Qualifications

• At least 1 year of related experience in hospitality or customer service.
• Ability to maintain confidentiality and follow safety protocols.
• Strong interpersonal skills and the ability to manage guest expectations.

Responsibilities

• Coordinate with group hosts to ensure event arrangements are satisfactory.
• Maintain a professional appearance and adhere to company policies.
• Respond to special guest requests and ensure quality service.

Skills

Guest service

Communication

Problem solving

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Meet with the group coordinator/host(ess) prior to functions to make introductions and ensure that all arrangements are agreeable. Read and analyze the banquet event order to gather guest information, determine proper setup timelines, and identify specific guest needs such as buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on these arrangements to ensure compliance.

Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Communicate clearly and professionally, answer telephones using appropriate etiquette, and develop positive working relationships with others to support team goals. Ensure adherence to quality standards. Read and verify information in various formats, visually inspect tools, equipment, or machines to identify defects, and perform physical activities such as standing, sitting, walking, lifting, pushing, pulling, and object handling up to 25 pounds. Navigate through narrow, confined, or elevated spaces, and move over uneven or slippery surfaces, including stairs and ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable duties as requested by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related experience.

Supervisory Experience: None.

License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all, and providing access to opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other protected categories by applicable law.

Required Experience:

IC