- Review, evaluate and resolve complaints related to Regulatory non-compliance by determining and applying appropriate ADR techniques aligned with internal policies and global best practices.
- Effectively engage with both employers and employees in the ADGM jurisdiction to facilitate fair and timely resolution using suitable ADR techniques and methods.
- Support the development and drafting of policies, operational procedures, guidance notes, circulars.
- Contribute to the creation of educational content, including compelling presentations, fact sheets and toolkits.
- Deliver workshops, training sessions, and stakeholder engagement initiatives.
- Support the monitoring and inspection of employment practices, conduct interviews, and investigations related to alleged contraventions of the Regulations and draft reports of findings and recommendations.
- Provide input into reports, dashboards, and strategy documents to support the operational readiness of the EAO.
- Review and draft responses to inquiries and requests for guidance on the Regulations.
Qualification and Experience :
- Law degree from a common law jurisdiction and / or accredited paralegal certification is essential.
- Understanding of ADR principles and techniques combined with proven experience conducting conciliation, mediation, or facilitated negotiations in employment disputes.
- Minimum 5 years of post-secondary legal experience, preferably gained through a combination of working internationally and locally with at least part of it at a reputable law firm in the UAE with a focus on conflict management / resolution.
- Prior experience in a government, quasi-judicial or regulatory environment is highly desirable.
- Understanding of the provisions of the Regulations and familiarity with the UAE Federal Labour Law and MOHRE processes.
- Experience contributing to operational start-ups, program development or new service models.
- Advanced proficiency in AI , Microsoft PowerPoint and Excel, with ability to prepare visually compelling reports, presentations and educational content.
- Superior legal drafting and oral communication skills, attention to detail, and the ability to synthesize and convey complex information clearly and concisely.
- Well developed analytical / problem solving skills, critical thinking and sound judgement.
- Ability to establish effective working relationships with both internal and external clients, including employees and employers and negotiation skills.
- Ability to handle sensitive and contentious issues with diplomacy and professionalism.
- Ability to plan and conduct research and prepare written evaluations and recommendations.
- Proactive, self-motivated, solution focused and ability to work well with little supervision.
- Strong work ethic, excellent attention to detail and organisational skills.
- Ability to work both independently and as an effective team member with the ability to work in a dynamic, start-up regulatory environment.
- Ability to communicate (orally and in writing) in Arabic is an asset.