Elite Reservations Agent – Russian Speaker

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking an Agent for Reservations to provide outstanding customer service. The ideal candidate should speak Russian and have experience in customer support or hotel reservations. Responsibilities include assisting guests, handling inquiries, and supporting the team. This opportunity offers competitive salary and comprehensive benefits, along with a chance for professional development in luxury hospitality.

Benefits

Competitive tax-free salary

Comprehensive health insurance

Annual flights home

Exclusive discounted rates at properties

Colleague wellness initiatives

Qualifications

• Previous experience in a call center or hotel reservations.
• Impeccable personal presentation and positive attitude.
• Fluency in English is a must.

Responsibilities

• Assist guests' needs and reply to correspondence promptly.
• Prepare reports and support the team.
• Respond to incoming calls to take orders and answer inquiries.

Skills

Customer service

Fluency in Russian

Computer literacy

Opera systems knowledge

Attention to detail

Job description

A luxury hospitality company in Dubai is seeking an Agent for Reservations to provide outstanding customer service. The ideal candidate should speak Russian and have experience in customer support or hotel reservations. Responsibilities include assisting guests, handling inquiries, and supporting the team. This opportunity offers competitive salary and comprehensive benefits, along with a chance for professional development in luxury hospitality.