eCommerce Account Manager

LEGO; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading toy company is seeking an experienced Account Manager to join their eCommerce team in Dubai. This role focuses on managing key eCommerce accounts in the UAE and Saudi Arabia. The ideal candidate will have a strong background in Key Account Management and proven sales skills, alongside the ability to develop collaborative business plans. Offering competitive benefits including enhanced paid leave and a hybrid working model.

Benefits

Family Care Leave

Insurances

Wellbeing resources

Colleague Discount

Bonus scheme

Qualifications

• Work experience in Key Account Management focused on eCommerce in the UAE and Saudi Arabia.
• Proven sales skills with a history of successful negotiations and relationship management.
• Strong commercial savviness and analytical skills to drive business decisions.
• Excellent collaboration and remote leadership abilities.
• Fluent English language skills.

Responsibilities

• Develop and implement joint business plans with eCommerce accounts.
• Build and maintain relationships with eCommerce customers.
• Lead annual contractual negotiations with customers.
• Manage order planning for replenishment and new product launches.
• Analyze performance data to inform decision-making.

Skills

Key Account Management

Sales Negotiations

Commercial Savviness

Analytical Skills

Collaboration

Remote Leadership

Fluent English

Arabic Language Skills

Job description

Job Description

Are you a driven sales professional with solid knowledge of the eCommerce landscape in the UAE and Saudi Arabia? If you already have eCommerce experience which you would like to expand by an amazing company where online selling plays a key role in communicating LEGO brand on different eCommerce platforms and creating best in class online shopper experiences – here’s a fantastic opportunity for you to join our eCommerce team in Dubai!

Core Responsibilities

• Develop and implement joint business plans with eCommerce accounts in UAE and Saudi Arabia to deliver growth targets and ensure execution with focus on Saudi and Qcommerce
• Build and maintain strong relationships with eCommerce customers through effective negotiation and daily management
• Lead annual contractual negotiations with customers securing favorable trade terms and conditions
• Create and optimize customer trade investment plans ensuring effective allocation and execution
• Manage order planning for replenishment and new product launches ensuring alignment with inventory strategies and demand forecasts
• Actively participate in eCommerce meetings and forums at local and regional levels fostering collaboration
• Analyze weekly and monthly performance data to extract insights and inform decision‑making
• Leverage eCommerce data to enhance customer engagement and drive sales
• Prepare business updates for leadership and contribute to broader market assessments

Play your part in our team succeeding!

This is a fantastic opportunity for a strong Account Manager who is looking for their next step in ecommerce. You will join the LEGO B2B eCommerce Team in MEA BU (Middle East and Africa). A team collaborating across two different offices (Dubai Johannesburg) to develop the eCommerce business in the region. Within the team you will work closely with Retail Marketing Manager and the E‑merchandiser to grow and deliver the joint business plan of eCommerce players.

Do you have what it takes

• Work experience in Key Account Management with focus on eCommerce (ideally coming with FMCG or Consumer electronics industry) in UAE and Saudi Arabia
• Proven sales skills with a history of successful negotiations and relationship management
• Strong commercial savviness and analytical skills to drive business decisions
• Excellent collaboration and remote leadership abilities
• Fluent English language skills (advantage: Arabic language skills)

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if you’re interested in this role we encourage you to apply as soon as possible.

What’s in it for you

Here is what you can expect:

Family Care Leave

We offer enhanced paid leave options for those important times.

Insurances

All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing

We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount

We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus

We do our best work to succeed together. When goals are reached and if eligible you’ll be rewarded through our bonus scheme.

Workplace

When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

Required Experience

Manager