E-Commerce Manager

Cooper Consumer Health; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer healthcare company in Dubai seeks an E-Commerce Manager to lead its digital commerce strategy across the MENAT region. The role focuses on driving online sales, managing partnerships, and developing direct-to-consumer platforms. Ideal candidates should have extensive experience in e-commerce, particularly in Saudi Arabia and the UAE, and possess strong analytical and leadership skills. This position includes a competitive compensation package discussed during the interview.

Qualifications

• 5-7 years of experience in e-commerce or digital trade marketing, preferably in FMCG or OTC pharma.
• Proven track record of growing online sales in Saudi Arabia and UAE.
• Strong commercial understanding especially in the e-commerce market.

Responsibilities

• Develop and implement the company’s regional e-commerce strategy.
• Manage P&L for e-commerce channels; set sales targets.
• Oversee e-commerce operations including listing and logistics.
• Collaborate on performance marketing campaigns.

Skills

Strategic thinker with entrepreneurial drive

Strong commercial acumen with P&L ownership experience

Digital savvy: knowledge of e-commerce tools

Ability to thrive in fast-paced environments

Leadership skills to influence teams and partners

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Job description

About the Company

At Cooper Consumer Health, our mission is clear: to empower healthier living for people everywhere. As a global leader in consumer healthcare, we are driven by a deep commitment to innovation, quality, and accessibility bringing trusted solutions that support everyday wellness.

With a strong international footprint and an ambitious growth strategy, Cooper is rapidly expanding across the MENAT region (Middle East, North Africa, and Turkey). Our presence is fueled by a portfolio of iconic, science-backed brands such as Reparil, Agiolax, Hemoclar, and Legalon each known for delivering effective, reliable care that consumers trust. These brands, along with a broad range of other market-leading products, reflect our dedication to making healthcare simpler, smarter, and more personal.

As we continue to scale our impact, we are seeking passionate, purpose-driven professionals who share our vision of healthier communities. At Cooper, you’ll be part of a dynamic, agile organization that values excellence, embraces innovation, and puts people first whether they’re our consumers or our team members.

If you\'re ready to make a meaningful difference and grow your career with a company that’s shaping the future of consumer health, Cooper Consumer Health is where your journey begins.

About the Role

We are seeking an experienced E-Commerce Manager to lead and scale our digital commerce strategy across the MENAT region, with a primary focus on Saudi Arabia and the UAE. The role will be responsible for driving online sales performance, managing partnerships with leading e-retailers and marketplaces, and building our direct-to-consumer (D2C) platforms. This position requires a strong balance of strategic leadership, operational execution.

The E-Commerce Manager will be responsible for developing and implementing the company’s regional e-commerce strategy in line with MENAT growth objectives.

Responsibilities

Strategy & Growth

• Develop and implement the company’s regional e-commerce strategy in line with MENAT growth objectives.
• Identify opportunities for market penetration and channel expansion in mainly Saudi Arabia, UAE, and other MENAT markets.
• Lead the D2C channel development and optimize existing marketplace presence (Amazon, Noon, Ninja, Nahdi, Dawa, Aster, Life Online, etc.).

Commercial Management

• Manage the P&L for e-commerce channels; set sales targets and ensure sustainable growth.
• Negotiate and manage commercial agreements, trade terms, and JBP with key e-retailers and distributors.
• Define and monitor pricing, promotions, and assortment strategies to maximize competitiveness and profitability.

Operations & Execution

• Oversee end-to-end e-commerce operations including listing, content management, fulfillment, and logistics.
• Ensure regulatory compliance for healthcare products across MENAT e-commerce platforms.
• Work closely with supply chain to optimize inventory management and on-time delivery.

Digital Marketing & Consumer Engagement

• Collaborate with marketing teams to create performance marketing campaigns that drive traffic and conversion.
• Enhance digital shelf visibility through SEO/SEM, paid ads, and content optimization.
• Leverage consumer insights and analytics to personalize engagement and improve retention.

Cross-Functional Leadership

• Partner with Sales, Marketing, Regulatory, Finance, and Supply Chain to ensure seamless e-commerce execution.
• Train and build e-commerce capabilities within the regional commercial team.
• Report regularly to senior leadership on KPIs, ROI, and market performance.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
• 5–7 years of experience in e-commerce or digital trade marketing, preferably in FMCG, or OTC pharma.
• Proven track record of growing online sales in Saudi Arabia and UAE.
• Strong commercial understanding specially in the Ecommerce market.
• Excellent analytical, negotiation, and communication skills.
• Experience managing cross-border e-commerce operations is an advantage.

Required Skills

• Strategic thinker with entrepreneurial drive.
• Strong commercial acumen with P&L ownership experience.
• Digital savvy: deep knowledge of e-commerce tools, analytics, and trends.
• Ability to thrive in a fast-paced, multi-market environment.
• Leadership skills to influence cross-functional teams and external partners.

Pay range and compensation package

Details regarding pay range or salary or compensation will be discussed during the interview process.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.