E-commerce Manager

Peergrowth Consultancy Co.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consultancy firm in Dubai is seeking an ECommerce Manager to oversee ecommerce operations, manage product listings, digital marketing, and marketplace expansion. The ideal candidate will have at least 5 years of ecommerce management experience, particularly in consumer technology brands, and strong skills in SEO and SEM. You'll be responsible for enhancing customer experience, optimizing the ecommerce platform, and driving revenue growth through effective marketing strategies.

Qualifications

• 5 years of experience in ecommerce management, preferably in retail electronics or consumer technology brands.
• Strong experience in Amazon Seller/Vendor Central and other regional marketplaces.
• Experience in website UI/UX optimization and A/B testing.

Responsibilities

• Oversee end-to-end ecommerce operations including website management and order fulfillment.
• Implement A/B testing and UX/UI improvements to enhance website performance.
• Drive revenue growth through SEO, SEM, and digital marketing.

Skills

Ecommerce management

Digital marketing

SEO

SEM

Data analysis

Education

Bachelor's degree in Marketing, ECommerce, Business Administration

Tools

Shopify

Magento

WooCommerce

Google Analytics

Hotjar

Job description

The ECommerce Manager will be responsible for overseeing the entire ecommerce operations including website management product listings online sales digital marketing and marketplace expansion. The role requires a datadriven mindset strong SEO & SEM knowledge and expertise in handling online consumer electronics brands.

Key Responsibilities

• Oversee endtoend ecommerce operations including website management product listings inventory and order fulfillment.
• Manage and optimize the brand's ecommerce platform (Shopify Magento WooCommerce or custombuilt).
• Ensure seamless customer experience from browsing to checkout payment and postpurchase support.
• Implement A/B testing and UX/UI improvements to enhance website performance.
• Manage and optimize brand presence on online marketplaces like Amazon Noon Sharaf DG Carrefour and other regional platforms.
• Develop strategies to improve product visibility pricing promotions and customer engagement.
• Ensure alignment between offline retail and online ecommerce strategies to drive seamless omnichannel experiences.
• Drive revenue growth through SEO SEM Google Ads social media marketing and affiliate partnerships.
• Plan and execute ecommerce campaigns flash sales and promotions to boost sales and conversion rates.
• Analyze and optimize product pricing discounts and bundling strategies to maximize profitability.
• Oversee email marketing remarketing campaigns and customer retention strategies.
• Work closely with supply chain warehouse and fulfillment teams to ensure stock availability.
• Monitor inventory levels demand forecasting and order fulfillment efficiency.
• Reduce order cancellations returns and improve logistics efficiency.
• Track and analyze key ecommerce KPIs including traffic conversion rates customer acquisition cost (CAC) lifetime value (LTV) and return on ad spend (ROAS).
• Generate reports on sales performance customer behavior and digital marketing effectiveness.
• Implement datadriven decisionmaking to improve ecommerce performance and user experience.

Qualifications & Skills

• Bachelors degree in Marketing ECommerce Business Administration or a related field.
• 5 years of experience in ecommerce management preferably in retail electronics or consumer technology brands.
• Expertise in Shopify Magento WooCommerce or similar ecommerce platforms.
• Strong experience in Amazon Seller/Vendor Central Noon and other regional marketplaces.
• Knowledge of SEO Google Ads Facebook Ads and performance marketing.
• Experience in website UI/UX optimization CRO (Conversion Rate Optimization) and A/B testing.
• Strong analytical skills with experience using Google Analytics Hotjar and ecommerce reporting tools.
• Ability to work in a fastpaced competitive retail environment.
• Strong negotiation and communication skills to manage external partners and vendors.