E Commerce Executive

Accor Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality group seeks a Digital Commercial Manager for its Dubai location. This role involves leading the digital strategy to boost online visibility and revenue through various platforms, including OTA channels. The ideal candidate will possess a Bachelor's degree in Hospitality Management, E-commerce, or Marketing, along with 3 to 4 years of relevant experience in the hospitality sector. The manager will work collaboratively to enhance the hotel's website content and execution of digital campaigns, ensuring alignment with luxury brand standards.

Qualifications

• 3 to 4 years of experience in a similar role within the hospitality industry.
• Expertise in pricing strategies and channel distribution.
• Proficiency in hotel distribution platforms.

Responsibilities

• Lead and execute the hotel's digital commercial strategy.
• Optimize revenue via branded websites and OTA channels.
• Analyze performance KPIs and deliver monthly reports.

Skills

E-commerce strategies

Revenue management

Digital marketing

Analytical skills

Communication skills

Education

Bachelor's degree in Hospitality Management, E-commerce, or Marketing

Job description

Company Description

Sofitel Dubai Downtown

French luxury and local cuisine in the world's most exciting city

Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.

Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Lead and execute the hotel's digital commercial strategy to increase online visibility, traffic, and bookings.
• Optimize revenue via branded websites, OTA channels, and global distribution platforms.
• Identify new digital revenue opportunities and partnerships.
• Analyze performance KPIs (traffic, conversion, revenue, ROAS, CPA) and deliver monthly reports.
• Work with internal and external stakeholders to drive digital campaigns tied to commercial goals.
• Manage and enhance the hotel's website content, positioning, visual standards, and user journey.
• Conduct regular website audits to ensure accuracy, brand compliance, and optimization.
• Coordinate content creation including copywriting, visuals, and landing pages.
• Ensure special offers, pricing, imagery, and experiences remain updated and conversion driven.
• Lead social media strategy and execution for Sofitel Dubai Downtown.
• Plan and develop content calendars and storytelling aligned with luxury brand positioning.

Qualifications

• Bachelor's degree in Hospitality Management, E-commerce, or Marketing.
• 3 to 4 years of experience in a similar role within the hospitality industry, with a focus on OTA distribution, revenue management, and emerging technologies in hospitality e-commerce and digital consumer behavior patterns.
• Expertise in pricing strategies, channel distribution, and data-driven decision-making.
• Excellent communication skills and the ability to negotiate effectively with external partners.
• Strong analytical mindset, along with proficiency in e-commerce and hotel distribution platforms.