Dubai Luxury Front Office Manager - Forbes-Standard Service

Confidential Careers; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious hotel group in Dubai is seeking a dynamic Front Office Manager to lead guest-facing operations at an iconic luxury property. The ideal candidate will bring over 5 years of leadership experience in high-volume hotel environments, exceptional service delivery, and the ability to manage a large, multicultural team. This role offers a tax-free salary, a furnished apartment, medical insurance, and other attractive benefits while requiring flexible work hours to align with hospitality standards.

Benefits

Tax-free basic salary

One-bedroom fully furnished apartment

Comprehensive medical insurance

Annual air ticket allowance

Meals, transportation, and utilities

Residence visa and work permit

Exclusive hotel and group benefits

Qualifications

• Minimum 5 years’ experience in a similar role within a luxury hotel environment.
• Proven track record managing front office operations in hotels with 500+ keys.
• Fluent in English; additional European languages are a plus.

Responsibilities

• Oversee all front office operations including Reception, Concierge, Guest Relations, Bell Desk, and Night Audit.
• Ensure seamless check-in/check-out processes and personalized guest service aligned with Forbes standards.
• Lead, coach, and develop a large team across multiple shifts.

Skills

Leadership

Guest Engagement

Problem-Solving

Communication

Operational Excellence

Tools

Opera PMS

Job description

A prestigious hotel group in Dubai is seeking a dynamic Front Office Manager to lead guest-facing operations at an iconic luxury property. The ideal candidate will bring over 5 years of leadership experience in high-volume hotel environments, exceptional service delivery, and the ability to manage a large, multicultural team. This role offers a tax-free salary, a furnished apartment, medical insurance, and other attractive benefits while requiring flexible work hours to align with hospitality standards.