Dubai-Based CSM: DSP Growth & Client Success

Bidease; Dubai; Hybrid; AED 120,000 - 160,000; Full time

Job summary

A fast-growing mobile ad tech company in Dubai is seeking a Customer Success Manager to drive revenue growth and enhance client relationships. The role involves strategic account management, providing training on platform usage, and working closely with cross-functional teams to optimize campaign performance. Ideal candidates will have 3+ years of experience in the DSP/programmatic environment and excellent communication skills. This is a hybrid role requiring work authorization in Dubai.

Qualifications

• 3+ years of experience in a DSP/programmatic work environment.
• Ability to adapt quickly to a rapidly changing technology environment.
• Fluency in English – speaking, reading, writing.

Responsibilities

• Collaborate with cross-functional teams as a customer advocate.
• Educate clients on new platform features and strategies.
• Review campaign performance and provide feedback to improve.

Skills

Experience in advertising technology

3+ years in a DSP/programmatic work environment

Excellent written and verbal communication

Time management skills

Ability to analyze and interpret data

Job description

A fast-growing mobile ad tech company in Dubai is seeking a Customer Success Manager to drive revenue growth and enhance client relationships. The role involves strategic account management, providing training on platform usage, and working closely with cross-functional teams to optimize campaign performance. Ideal candidates will have 3+ years of experience in the DSP/programmatic environment and excellent communication skills. This is a hybrid role requiring work authorization in Dubai.