Dubai-Based ATM Technician & Customer Support Pro

NCR Atleos; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global technology services company is seeking an ATM Technician Customer Support in Dubai, UAE. The role involves installing, maintaining, and repairing ATM-related equipment to ensure high customer satisfaction. Ideal candidates are UAE Nationals with a high school diploma, basic technical experience, and strong interpersonal skills. The technician will also need to manage customer incidents, perform preventative maintenance, and maintain NCR assets effectively. This position may require flexible working hours, including nights and weekends.

Qualifications

• 0-1 years of related experience in customer support or technical roles.
• Experience in maintaining PC hardware, routers, and networks.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Install, maintain, and repair equipment for customer satisfaction.
• Manage customer incidents until resolution is achieved.
• Perform periodic preventative maintenance on assigned products.

Skills

Customer relationship skills

Problem-solving skills

Mechanical/electrical aptitude

Knowledge of Windows XP and 2000

Ability to work under pressure

Education

High School Diploma or equivalent

ITE or Polytechnic in Electronics and Communications Engineering

A Certification in PC Hardware Maintenance

Job description

A global technology services company is seeking an ATM Technician Customer Support in Dubai, UAE. The role involves installing, maintaining, and repairing ATM-related equipment to ensure high customer satisfaction. Ideal candidates are UAE Nationals with a high school diploma, basic technical experience, and strong interpersonal skills. The technician will also need to manage customer incidents, perform preventative maintenance, and maintain NCR assets effectively. This position may require flexible working hours, including nights and weekends.