Drill Parts & Service Engineer – Middle East (Dubai)

Sandvik Group; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading global equipment supplier is seeking to hire an experienced Engineer – Parts & Service based in Dubai, UAE. The successful candidate will drive parts sales, support customers with installation and repair of equipment, and conduct training sessions. The role requires strong mechanical skills, knowledge in drilling equipment, and excellent customer service. Extensive travel and flexibility in hours will be necessary to meet customer needs. Join a collaborative culture that emphasizes safety, sustainability, and customer satisfaction.

Benefits

Competitive salary

Training and development opportunities

Qualifications

• Solid product knowledge in Surface Boom Drills and Underground Drills.
• Experience with troubleshooting and repair processes.
• Strong English communication skills, fluency in a second language is a plus.

Responsibilities

• Drive parts sales and support dealers/customers in service and maintenance.
• Conduct training for dealer and customer service teams.
• Perform advanced repairs and conduct problem-solving tasks.

Skills

Mechanical Engineering knowledge

Customer Service

Problem-solving

Technical support

Sales techniques

Education

University Degree/Diploma in Mechanical or Automotive Engineering

Job description

A leading global equipment supplier is seeking to hire an experienced Engineer – Parts & Service based in Dubai, UAE. The successful candidate will drive parts sales, support customers with installation and repair of equipment, and conduct training sessions. The role requires strong mechanical skills, knowledge in drilling equipment, and excellent customer service. Extensive travel and flexibility in hours will be necessary to meet customer needs. Join a collaborative culture that emphasizes safety, sustainability, and customer satisfaction.