Director of Sales (Government) (Arabic Speaker) - Conrad Abu Dhabi Etihad Towers

Hilton; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Director of Sales to manage hotel sales and marketing plans while developing a high-performing sales team. Responsibilities include managing sales efforts across market segments, preparing company contracts, and working closely with senior management. The ideal candidate should have strong leadership skills, be an Arabic speaker, and possess a relevant degree. Join us to craft remarkable hospitality experiences for our guests.

Qualifications

• Must be an Arabic Speaker.
• Demonstrated previous experience in a Government Sales role.
• Knowledge of the local market and hospitality industry.

Responsibilities

• Manage hotel sales and marketing plans.
• Develop and groom the sales team.
• Prepare contracts in line with business conditions.
• Monitor discount options for repeat bookings.
• Lead forecasting processes with the Revenue Department.
• Participate in the annual Sales and Market Plan.

Skills

Arabic Speaker

Positive attitude

Customer service commitment

Leadership skills

Analytical skills

Selling capabilities

Organizational skills

Grooming standards

Flexibility

Time pressure management

Hospitality knowledge

Sales passion

Education

Relevant degree in sales or business development

Job description

EOE/AA/Disabled/Veterans

A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts monitoring progress and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing

As Director of Sales you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members and their future success
• Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include but not limited to the annual and monthly Forecast Lead Management System and Booking Reports
• Actively participate and complete the preparation of the annual Sales and Market Plan quarterly updates and the complexed hotels annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Contribute to the development of company sales and marketing initiatives by recommending implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present on a monthly basis the contribution focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel particularly Reservations and the Banqueting Department to create an exceptional Guest experience and build strong comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for

A Director of Sales (Government) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Arabic Speaker is a must
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work well under time pressure and/or demanding travel schedules
• Demonstrated previous experience in a Government Sales role with the proven ability to close a sale
• Knowledge of the local market
• Knowledge of hospitality industry
• A passion for sales and target-based performance
• Relevant degree in sales business development or other relevant business field from an academic institution

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Required Experience:

Director