Director of Quality, Training & Compliance

ARRISE; United Arab Emirates; On-site; AED 250,000 - 300,000; Full time

Job summary

A leading iGaming company is seeking a Head of QC and Training. This role involves overseeing the QC and Training departments to ensure top-notch quality assurance and effective training. Responsibilities include managing staff, ensuring compliance with regulatory standards, and leading continuous improvement initiatives. Candidates should have a bachelor's degree, excellent communication skills in English, and extensive leadership experience in quality assurance and training. This position offers a unique opportunity to make a significant impact on the company's performance in the UAE and globally.

Qualifications

• Bachelor’s in business administration or related field required.
• Excellent English communication skills are essential.
• Relevant quality assurance and training certifications are advantageous.
• Extensive experience in quality assurance and training, especially in leadership roles.

Responsibilities

• Manage QC and Training departments and improve operational efficiency.
• Ensure compliance with regulatory requirements and quality standards.
• Analyze data to identify quality gaps and lead improvements.
• Provide feedback and manage performance of QC and Training staff.

Skills

Excellent communication skills

Leadership skills

Data analysis

Problem-solving

Strategic planning

Education

Bachelor's degree in business administration

Master's degree preferred

Tools

Data analysis tools

Reporting software

Job description

A leading iGaming company is seeking a Head of QC and Training. This role involves overseeing the QC and Training departments to ensure top-notch quality assurance and effective training. Responsibilities include managing staff, ensuring compliance with regulatory standards, and leading continuous improvement initiatives. Candidates should have a bachelor's degree, excellent communication skills in English, and extensive leadership experience in quality assurance and training. This position offers a unique opportunity to make a significant impact on the company's performance in the UAE and globally.