Director - Casino Special Events

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury integrated resort in Ras Al Khaimah is seeking a Director for its Casino Special Events team. The ideal candidate will have 8-10 years of experience in casino marketing and events, including leadership experience. Responsibilities include developing marketing strategies, overseeing events, and managing budgets. The position requires excellent project management skills and a strong understanding of gaming operations. An attractive salary and benefits package is offered, making this role appealing for top talent in the hospitality sector.

Benefits

Competitive salary

Healthcare package

Life insurance

Incentive programs

Attractive leave policy

Qualifications

• 8-10 years’ experience in casino marketing, events, or luxury hospitality, including 5 years in leadership.
• Proven success in delivering high-impact events and marketing campaigns.
• Strong understanding of gaming operations and player segmentation.
• Experience in regulated casino jurisdictions.
• Multilingual skills (Arabic, Mandarin, or Russian advantageous).

Responsibilities

• Develop and execute the annual casino marketing and events strategy.
• Lead planning and execution of player development initiatives and events.
• Monitor competitor activities to position the casino as a premier destination.
• Oversee design and delivery of all casino events and promotions.
• Manage annual department budgets and ensure fiscal control.

Skills

Casino marketing experience

Event management

Project management

Stakeholder coordination

Financial acumen

Education

Bachelor’s or Master’s Degree in Marketing, Business, or Hospitality Management

Tools

Salesforce

IGT Advantage

Power BI

Job description

Job Description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Director to join the resort’s Casino Special Events team.

Responsibilities

Strategic Leadership

• Develop and execute the annual casino marketing and events strategy to drive visitation, loyalty, and incremental gaming revenue.
• Lead the planning and execution of player development initiatives, major tournaments, themed events, and VIP experiences.
• Collaborate with senior leadership to define market segmentation, event ROI targets, and promotional calendars.
• Monitor competitor activities and market trends to position the casino as a premier entertainment destination.

Event & Promotion Management

• Oversee the design, budgeting, and delivery of all casino events and player promotions.
• Direct the Casino Event Specialists team to ensure seamless event logistics, guest service, and brand consistency.
• Approve event concepts, guest lists, and prize structures in line with internal policies and responsible gambling standards.
• Coordinate with F&B, Hotel, Security, and Finance departments to ensure flawless event execution.
• Evaluate post‑event performance and produce ROI reports for senior management.

VIP & Marketing Operations

• Work closely with Casino Hosts and VIP Services to design marketing programs targeting key markets (Domestic, International, Premium Mass, and High Net Worth).
• Ensure effective player segmentation and CRM data utilization to personalize offers and measure campaign results.
• Lead marketing partnerships, sponsorships, and cross‑promotions to increase brand visibility and engagement.
• Oversee Telemarketing campaigns, ensuring outbound efforts align with player development goals and data privacy laws.

Compliance, Risk & Governance

• Ensure all marketing and event activities comply with gaming regulations, AML/CTF, data protection, and responsible gaming policies.
• Work in partnership with Compliance, Finance, and Legal departments to vet promotions and vendor contracts.
• Maintain transparent reporting and audit documentation for regulatory reviews.

Financial & Budget Management

• Develop and manage annual department budgets, ensuring fiscal control and maximum ROI.
• Monitor spend across marketing, events, and promotional incentives, with accurate forecasting and reporting.
• Negotiate vendor and partner contracts to optimize cost and quality.

People Leadership

• Lead, mentor, and develop the Casino Event Specialists, Marketing Executives, and Coordinators.
• Foster a culture of excellence, accountability, and collaboration.
• Establish performance KPIs, conduct regular reviews, and provide coaching for professional development.
• Encourage innovation and cross‑functional teamwork across departments.

About You

• Minimum 8–10 years’ experience in casino marketing, events, or luxury hospitality, including 5 years in a leadership position.
• Proven record of delivering high‑impact casino events and marketing campaigns.
• Strong understanding of gaming operations, player segmentation, and VIP marketing principles.
• Excellent project management and stakeholder coordination skills.
• Financial acumen with experience in budgeting and ROI analysis.
• Bachelor’s or Master’s Degree in Marketing, Business, or Hospitality Management.
• Experience in regulated casino jurisdictions (e.g. UK Gambling Commission, UAE Gaming Regulatory Authority, or Macau DICJ).
• Multilingual skills (Arabic, Mandarin, or Russian advantageous).
• Experience with CRM and analytics systems (Salesforce, IGT Advantage, Power BI).

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.